AI, Trust, and the Next Chapter of Commerce: An Interview with Girish Joshi, LG Electronics
LG’s Girish Joshi explains how AI is reshaping consumer trust, the value of digital channels, and why brands must adapt to a world where shoppers have more power than ever.
Unifying Measurement in a Fragmented World: A Conversation with Dom Devlin, CPO of Fospha
AI and new channels are breaking old attribution models. Fospha’s CPO explains how unified measurement helps brands thrive even when journeys can’t be stitched together.
Lacing Up for the Future: Foot Locker’s Playbook for Culture, Growth, and Team Empowerment
Foot Locker’s Kim Waldmann unveils how culture, women’s growth, and data-driven teams are shaping the next era of sneaker retail on the street and online.
Crushing the Customer Experience With AI: Wayfair’s Formula for Seamless, Human-Centric Innovation
Wayfair’s CTO shares how AI-powered discovery, smarter service, and a culture of innovation are redefining customer experience and what’s next for ROI-driven retail.
Ulta’s Digital Glow-Up: Inside the Data, Tech, and Loyalty Engine Fueling Beauty’s Next Era
Ulta’s CMO reveals how first-party data, loyalty, and a “fusion team” approach are powering digital growth and authentic, inclusive experiences in beauty retail.
Women in Retail: Leading with Humanity in the Age of AI
Women retail leaders reveal how transparency, trust, and human-centric thinking are essential to navigating AI, upskilling teams, and building resilient brands.
Creative Tech Meets Loyalty: Inside the Press-Only Breakfast at CommerceNext
Ulta Beauty and Wayfair execs share how creative tech, AI, and brand strategy are redefining loyalty, personalization, and the next wave of retail experience.
How American Eagle Turns Sports Partnerships Into Gen Z Brand Magnetism
American Eagle’s VP of Marketing shares how sports partnerships, from Coco Gauff to viral Super Bowl moments, are redefining brand relevance and connecting with Gen Z across culture and channels.
